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311 Call Center Service Requests: 2007 - March 2021
Published by KCMO Information Technology People Soft CRM cases
About this dataset
This data set contains service request data from the 311 call center in Kansas City, MO. In March 2021, Kansas City transitioned to a new record management system for 311 requests, and has created a new dataset published: https://data.kcmo.org/311/311-Call-Center-Reported-Issues/d4px-6rwg. This dataset will be maintained as an archive now that the PeopleSoft system is no longer in use.
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